Free Delivery

To celebrate there will be complimentary shipping on all e-store purchases during June and customers making a purchase over £1,000 will receive a beautiful gift.

Areas of Delivery

We will only ship our products to the UK address. If you wish to ship outside the UK, please email London Store or call us on +44 (0)20 7399 9860 (Mon-Fri, 9.30am to 5.30pm, London time).

Shipping and Handling

We offer Royal Mail Next Day Delivery for £5 and Royal Mail Saturday Guaranteed Delivery for £15.
The Next Day Delivery service will deliver your item by 1pm on the next working day following your receipt of shipping confirmation email. The Saturday Guaranteed Delivery service will deliver your item by Saturday of the week you receive a shipping confirmation email.
All orders are dispatched within 1 working day. Orders placed before midday are dispatched the same day (except weekends and bank holidays). All shipments require a signature on delivery.

We recommend you inspect your parcel for damage or tampering before signing and accepting it.

In Store Collection

Your Item will be ready to be collected within 24 hours (except for Sundays and Bank holidays). Please come to our store with you order number and a photo ID or the credit card you used for your purchase. If you are in a hurry, you can call us on +44 (0)20 7399 9860 and we will make sure your item is ready to be collected right away

Store address:
179 New Bond Street, W1S 4RJ, London, UK
View Map

Store Opening Hours:
Monday - Friday 10.00am - 5.30pm
Saturday 10.00am - 5.00pm

Delivery Problems

If you have not received your order within 3 days from the date of the Order Confirmation, please email London Store or call us on +44 (0)20 7399 9860 (Mon-Fri, 9.30am to 5.30pm, London time). Upon receiving your order, please carefully inspect the contents of the package. If there are any discrepancies between what you ordered and what you received, proceed according to our Exchange and Return Policy.

Packaging and Gift Wrapping

All orders are gift wrapped in MIKIMOTO signature boxes. We also offer a free gift card service.